The second-hand marketplace Shoppers Voice Displeasure Over Size Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has revised its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Response
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with similar services.
It has advised users to check their listings and manually change the size where appropriate, resulting in member annoyance.
Size Classification Modifications
Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Manual Updates
A different user, located in England, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: previously, Vinted reversed a change to its shipping options due to shopper criticism.
